Privacy Policy

Effective Date: May 19, 2024

PromoteX ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information we receive when you use our platform and services. By accessing or using PromoteX, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide to us when you sign up for an account, use our services, or communicate with us. This may include:

  • Name
  • Email address
  • Business name
  • Contact information
  • Billing information

1.2 Usage Data

We collect information about how you interact with our platform, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time spent on pages
  • Referring and exit pages

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.

2. How We Use Your Information

2.1 To Provide and Improve Our Services

We use your information to:

  • Create and manage your account
  • Provide customer support
  • Process transactions
  • Personalize your experience
  • Improve our platform and services

2.2 Marketing and Communications

We may use your information to:

  • Send you promotional emails and updates
  • Inform you about new features, services, or offers
  • Conduct surveys and gather feedback

You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.

2.3 Analytics and Research

We use usage data to:

  • Analyze trends and user behavior
  • Conduct research to improve our platform
  • Develop new features and services

2.4 Legal and Regulatory Compliance

We may use your information to:

  • Comply with legal obligations
  • Enforce our terms of service
  • Protect the rights, property, or safety of PromoteX, our users, or others

3. How We Share Your Information

3.1 Service Providers

We may share your information with third-party service providers who assist us in operating our platform, conducting our business, and providing our services. These providers are required to protect your information and use it only for the purposes we specify.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access and update your personal information. You can do this by logging into your account or contacting us.

6.2 Deletion

You have the right to request the deletion of your personal information. Please note that we may need to retain certain information for legal or business purposes.

6.3 Opt-Out

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

7. Children's Privacy

PromoteX is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this page. Your continued use of PromoteX after any changes indicates your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

PromoteX
Email: support@promotex.club
Address: 620 Collins Street, Melbourne, Victoria 3000, Australia.